Customer Service Representative 1
|Location:||Johnson City, TN|
|Benefits:||Offering a competitive benefits package to our team members is a top priority. Our team members are offered medical, dental, vision, flexible spending accounts and voluntary life benefits. We ensure long term success by offering a 401k plan with company match as well as company-paid short and long term disability, life insurance, paid time off, and wellness programs. |
|Employment Type:||Full Time|
|Description:||Heights Finance Corporation is a leading consumer finance organization located in the Midwest with over 100 branches in six states. We are currently seeking a motivated, dependable, team oriented individual to join our team in the position of Customer Service Representative in our Johnson City, TN location. |
Heights Finance team members enjoy working in a growth-oriented company within an exciting industry, in a diverse work environment that offers great advancement opportunities, competitive salary and a comprehensive benefits package.
The CSR will assist the branch manager in all aspects of client contact. This will include handling telephone inquiries as well as greeting and directing customers to the appropriate team member.
Some of the essential responsibilities are:
-Handle telephone inquiries
-Post mail and counter payments and create daily deposit ticket
-Process closed and paid in full loan files
-Originate customer applications
-Service customer marketing programs
-Process monthly branch invoices
-Customer account resolution
-Proficiency with Microsoft applications
-Strong organizational skills
-Strong written and oral communication skills
-Valid driver's license
-Pass pre-employment credit, criminal background and drug screenings
One year certificate from a business college or technical institute; or three to six months related experience and/or training; or equivalent combination of education and experience.
Heights Finance Corporation is pleased to be an Equal Opportunity Employer. We value the diversity of our employees and the benefit it brings to our company.
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